Efficient Management of People & Systems

If you are faced with the challenge of juggling multiple and disparate information sources, IT systems, processes and people, which is having a negative impact on the productivity and efficiency of your business, we can provide a range of services to assist.
Brighter PSA Logo

Brighter PSA (powered by Metis) is innovative cloud-based software that brings together times & expenses, budgeting and pipeline data in one easy-to-use place for consultancy businesses selling advice, creativity or support.

Brighter PSA helps you maximise profitability by bringing together time, expenses, budgeting and pipeline data into one single, purpose-designed, easy-to-use place and providing actionable insights into this data.

Brighter PSA is cloud-based, can be used on a laptop or mobile device (IOS or Android) from any location where there is connectivity and offers the following in a simple-to-use application:

  • Time & Expenses Tracking – Quickly and easily capture time and expenses and approve timesheets for your team.
  • Sales Pipeline Tracking – Track the sales performance of your team; look at revenue from pipeline, existing jobs and compare to your business plan.
  • Job Control – Gain insight into how healthy your active jobs are and the expected profit. Ensure that the value of work is recorded and reported as chargeable and non-chargeable time.
  • Resource Planning – Get a view of utilisation across your company, as a whole or by person. See which people are over-loaded, under-worked or working normally.
  • Management Dashboards – Get a strategic overview of your business and actionable insights so you know where changes need to be made.
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Brighter CRM Logo

Cloud Customer Relationship Management Software (CRM) enables you to maximise efficiency, staff productivity and improve specific or multiple customer-facing activities with a wider team involvement and reap the benefits of greater collaboration and shared knowledge.

The Brighter Connections CRM software, from as little as £25 per user per month, is cost-effective and an essential next step in effective customer communications and management of relationships. Using the Brighter CRM application, you can:

  • Centralise and structure the data you need to better support winning new clients and retaining existing clients
  • With the addition of our highly-visual analytics and data dashboards you can make quicker and easier decisions
  • Prepare for the next steps in the development of client relationships
  • Increase customer loyalty, satisfaction and profitability
  • Reduce operational costs and increase staff productivity by using your improved customer knowledge effectively and efficiently
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Tableau Logo

Insight and intelligence can empower you to drive your business forward and keep ahead of your competition, but it is not always easy to capture and analyse the data needed to do this. Using industry-leading data analytics software from Tableau, we can help you transform data into actionable insights that make an impact within your organisation.

​Whatever your industry, role or responsibility, Tableau can bring time and cost-saving benefits to your organisation. It has been proven in all industry sectors from Manufacturing, Transport & Logistics, Financial Services, Energy and Resources, Retail & Consumer Goods through to Communications, Media & Technology and in many different departments including Operations/Supply Chain Management, Finance, HR, Marketing, Sales and IT.  It can improve staff productivity and increase business efficiency which ultimately leads to improved profitability.

With Tableau, there’s an opportunity to help people to see and improve their data and information, answer questions, solve problems and generate meaning from data in a way that has never before been possible.

  • Connect to More Data: You can easily connect to data stored anywhere (on-premise or in the cloud), in any format (spreadsheets, SQL databases, big data or cloud applications), and combine disparate data sources (such as CRM, ERP and accounting packages).
  • Get Actionable Insights Quickly and Easily: Drag and drop to create interactive data dashboards with advanced visual analytics which will enable you to spot visual patterns quickly and reveal hidden opportunities.
  • Collaborate: Share across your organisation and empower your colleagues to explore their perspective on data; build a culture of self-service analytics within your organisation.
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Tableau Logo

Insight and intelligence can empower you to drive your business forward and keep ahead of your competition, but it is not always easy to capture and analyse the data needed to do this. Using industry-leading data analytics software from Tableau, we can help you transform data into actionable insights that make an impact within your organisation.

​Whatever your industry, role or responsibility, Tableau can bring time and cost-saving benefits to your organisation. It has been proven in all industry sectors from Manufacturing, Transport & Logistics, Financial Services, Energy and Resources, Retail & Consumer Goods through to Communications, Media & Technology and in many different departments including Operations/Supply Chain Management, Finance, HR, Marketing, Sales and IT.  It can improve staff productivity and increase business efficiency which ultimately leads to improved profitability.

With Tableau, there’s an opportunity to help people to see and improve their data and information, answer questions, solve problems and generate meaning from data in a way that has never before been possible.

Managedservices.co.uk adds further value to Tableau data analytics; our highly-skilled consultants provide Tableau integration, bespoke reporting and a wide range of consultancy services to provide even greater ROI for your business.

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Office 365 Logo

Enjoy Microsoft’s familiar Office application as a cloud service, plus business-class email, online meetings, private social networking and collaboration, online document storage and file sharing. Always up-to-date and can be used anytime, anywhere from any device.

As a Cloud Managed Services Provider we add value to your Microsoft licensing by managing your licences and providing services that can include setup, migration and support.

Microsoft Office 365 packages provide options for small businesses (up to 300 users) and for Enterprises. Within those packages you can choose web-based versions of the Microsoft software, the desktop and mobile software that you are familiar with and you can also choose to mix and match email, Microsoft Office applications and collaboration software.

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Our retained IT Director/Manager service provides an experienced professional who will act in the same way as a Non-Executive Director; helping to take your IT to the next level, by challenging the status quo, offering new ideas, help and independent, impartial advice, as well as structure, planning and direction to help you achieve your longer term goals as we enter the fourth industrial revolution. We can assist in many areas of your digital journey such as:

  • Governance, Security & Compliance – We can help with best practice around security and data management and GDPR in early 2018.
  • Business Continuity Planning – Looking at how you can plan to ensure your business can continue to function and minimise downtime in the event of unplanned disruption.
  • Workforce Productivity & Profitability – We can help you achieve growth and greater efficiencies by focusing on teamwork, mobility and collaboration, with many cost-effective tools and applications.
  • Digital Transformation – Concentrating on strategic direction and business innovation which can lead to accelerated growth and greater business value.

We use our own experienced business consultants and a professional methodology called “Double Diamond” which focuses on four key elements: Discover, Define, Develop, Deliver.

The Retained IT Director/IT Management Service is available on a flexible basis from one-off engagements to more frequent schedules such as monthly and quarterly placements which will help with a sustained approach to achieving goals, business change and positive outcomes.

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With instant access to your desktop, documents and applications wherever you are, you can work better with your existing devices – meaning no expensive capital outlay.

Whatever was open on your desktop last time you left it will still be in exactly the same place when you come back – on any device, anywhere.

Simple, Secure Access

Stored and run within a secure ISO 27001 hosted environment, on servers maintained and provided by our partner Bluesky Systems, your hosted desktop will look almost identical to your normal desktop and, if your device is lost or stolen, no-one will be able to access it. Information from your keyboard, mouse, display and USB devices is transmitted securely, so you can rely on your information staying safe.

Internet is All You Need

You can install and run programs, and print to your local printer, all with minimum power and capital requirements. In fact, all you need is an internet connection; you’ll just be connecting into the software on the high-powered secure server we host.

It’ll give you faster speeds and up-to-the-minute security, plus incredible resilience with back-up and disaster recovery built in.

Because it’s completely scalable, you can add or remove users to suit your requirements, and with our dedicated support, you’ll be able to keep your business running whenever you need it.

Benefits

  • Standard software installed quickly with updates
  • Can install the software you want
  • Desktops perform at the speed of servers
  • Hardware for high performance 3D graphics
  • Data transmission adapts to deliver optimum performance within the bandwidth available
  • Dedicated support
  • Always on
  • Backups are taken care of for you
  • Large range of devices to access
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We provide a help desk and support for a wide range of software and infrastructure.

Our managed monitoring solutions will keep an eye on key systems for you and identify when an outage or performance and capacity issues are detected. We will automatically log a ticket on our support desk and notify you of the event and progress towards resolution.

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